Zara

Can I use different area rugs in the same room?

Of course! As long as the colours complement one another, it’s perfectly acceptable to have different rugs in the same room. If you prefer a more cohesive feel, you can use similarly patterned and coloured rugs in different sizes. We love the on-trend look of layered rugs. Use one of our vibrant kilims and place it over a larger, natural rug!

Why is my area rug fading?

All textiles will fade when exposed to sunlight as well as natural ozone in the air. If your rug is in direct contact with sunlight, its colour may become more muted over time. If the rug is partially covered by furniture, you may notice that the exposed portions of the rug have changed colour. This is a normal occurrence. We recommend that you keep the shades drawn during the time of day when the rug is exposed to direct sunlight.

Should I have my area rug professionally cleaned?

It is recommend to have your rugs cleaned only when it is needed. If your rug gets heavy use, cleaning once a year is fine. Average wear and tear necessitates a professional cleaning only once every 2-3 years. Regular vacuuming is recommended to keep your rug in the best shape possible.

How do I store my area rug?

If you are going to store your rug for any length of time it is recommended that you ROLL the rug (do not fold because this can cause creases), wrap it in plastic with moth flakes, then seal the package with tape. Poke a couple of holes in the plastic to allow the rug to breathe.

Do I really need a rug pad?

It is recommend that a pad under every rug. It will keep your rug in place and help it lay flat.

My rug smells. Is that normal?

In some cases, your rug might have a distinct smell. This smell is non-toxic and will subside after you keep the rug out in the air for a period of time. In some cases, the rug has been wrapped up for a while and has not had a chance to “air out”. The smell will dissipate in a matter of days or weeks.

Should I rotate my rug?

Rotating the rug 180 degrees every 6 months will ensure that the rug wears evenly.

My rug is shedding, whats going on?

Shedding is when small pieces of fibre come loose from the rug. Sometimes it might seem like a lot of fibre is coming out of the rug. In fact, this is normal for a new rug and should subside within a couple of months.

Construction

HAND KNOTTED •Highest quality & durable construction •Knots made by hand using traditional techniques •Heirloom rugs that will last a lifetime •Due to their handmade nature, no two rugs are exactly alike TUFTED •Made with loops of yarn instead of knots •High quality and durable construction •May shed more than woven or knotted rugs WOVEN •No pile rugs due to the way they are loomed •Durable construction •Reversible MACHINE MADE •More affordable than other constructions •Consistent design and pile

Which fiber is best for an area rug: natural or synthetic?

Natural and synthetic fibres each possess unique characteristics. Synthetic fibres offer a high degree of abrasion and stain resistance, meaning it is difficult to wear them out. Natural fibres like wool and cotton have been around for centuries and offer vivid colours, excellent wear ability and great appearance retention.